Whether you're the administrator of a small business or an individual with a home office, chances are you're using Spiceworks to manage your network. In this article, we'll show you how to customize the Spiceworks Help Desk Portal so that it's easier for you to login and get help from the community.
How to login to the Customize Spiceworks Help Desk Portal
If you are not already logged in to the Customize Spiceworks Help Desk Portal, you will need to login first. To login, follow these steps:
1. From any page on the Customize Spiceworks Help Desk Portal, click on the Login link in the top right corner of the screen.
2. Enter your username and password in the appropriate fields and click on the Log In button.
3. You will now be taken to the main login screen where you can continue with your session or log out if you are finished using the Customize Spiceworks Help Desk Portal.
How to change your password
If you have forgotten your password, follow these instructions to change it.:
1. Log in to Spiceworks Help Desk Portal.
2. Click the My Account link in the top navigation bar.
3. Enter your email address and password in the appropriate fields, and click the Log In button.
4. If you are not already logged in, enter your user name and password and click the Log In button. The Login page appears.
5. Under Your Account Info, click Password Change. The Change Password page appears with fields for entering your new password and verification code (if provided). Do not forget to save your new password!
If you have forgotten your user name or if you have forgotten both your email address and user name, you can reset your Spiceworks Help Desk Portal account by following these instructions:
1. Log in to Spiceworks Help Desk Portal using your email address and user name combination (for example, [email protected]).
2. Click the My Account link in the top navigation bar.
3. Enter your email address and password in the appropriate fields, and click the Reset Account button. The Reset
How to add or remove users from the help desk portal
Adding or removing users from the help desk portal is a quick and easy process with Spiceworks. Follow these steps to add or remove users:
1. Log in to the help desk portal.
2. Click on the Users tab on the left-hand panel.
3.Click on the Add user button on the right-hand panel.
4.Enter the user name and password for the new user account.
If you want to remove a user from the help desk portal, enter their username and password in the appropriate fields, and click OK.
5.The new user will be added to the list of users on the left-hand panel. If you want to remove a user from an existing organization, enter their username and password in the appropriate fields, and select Remove user from this organization from the dropdown menu on the right-hand panel.
How to disable guest access
If you want to disable guest access, follow these steps:
1. Navigate to Settings > Security and click on the Guest Access tab.
2. From here, you can disable guest access by selecting the checkbox next to "Disable Guest Access."
Conclusion
Spiceworks is an excellent help desk solution and managing help desk tickets can be a time-consuming process. In this article, we will show you how to customize Spiceworks so that users can login using their username and password. This tutorial is applicable to both Windows and Mac users, so no matter which operating system you are using, you should be able to follow along without any trouble.