Customer Dealer Portal is a web-based customer relationship management (CRM) system that helps dealers manage their sales and customer relationships. In order to login and access your account, you will need to provide the following information: your dealer ID number, password, and username.
How to login to the Customer Dealer Portal
If you're not already registered with the Customer Dealer Portal, now is the time to sign up! Once you're logged in, you'll be able to see all of the great resources that the CDP has to offer.
To log in, first head over to their home page and click on the "Login" link in the upper-left corner. You'll be prompted for your username and password. Once you've logged in, you'll be able to access all of the features of the CDP.
Here are some helpful tips to get started:
1. Use the menus at the top of each page to find what you're looking for. The menus include sections like "Products," "Newsletters," and "Training."
2. Use the search bar at the top of every page to find what you need quickly. You can also type specific keywords into the search bar to find specific content.
3. Use the "List My Dealers" tool to see a list of all your registered partners. Click on a partner's name to view their profile, product pages, and more!
4. Use the "Administer My Dealers" tool to manage your dealers' accounts
How to find the product you are looking for
If you're looking for a specific product, the best way to find it is by browsing through their categories. You can also use the search bar on the top of the page, or browse by keyword.
If you don't see what you're looking for, you can browse through their product catalog. This includes pictures and detailed descriptions of every product in their store.
Once you find the product you're looking for, click on the "add to cart" button to add it to your shopping cart. You can then checkout and pay for your purchase using their online payment system.
How to add products to your shopping cart
Adding products to your shopping cart is easy with the Customer Dealer Portal. Log in to your account, locate the Add Product button, and enter the details for the product you want to add. You can also select a category and add a quantity. Once you've entered all the information, click the Add to Cart button and you're ready to checkout.
How to checkout
Log in to your Customer Dealer Portal account.
Once you have logged in, you will see the main dashboard. In the top left corner of the screen is a menu that says "Checkout." Click on this menu to open the checkout page.
On the checkout page, you will need to provide some information about yourself. This includes your name and email address, as well as your company's name and contact information.
Next, you will need to provide your customer dealer portal account information. This includes your user ID and password. Once you have entered these details, click on the "Log In" button to log in to your account.
If you are a new customer or an existing customer who has not logged in for a while, you will be prompted to create a new user ID and password. After you have created your user ID and password, click on the "Log In" button to log in to your account.
Now that you are logged in, you can start shopping for products and services from your company's online store!
How to contact customer service
If you need to contact customer service for any reason, the best way to do so is through the Customer Dealer Portal. You can access the portal by going to http://www.gm.com/content/dam/corporate/en-us/services/dealer-customer-portal/current-user-guide.html and clicking on the "Login" button. Once you're logged in, you'll be able to access a number of different tools and resources to help you with your customer relationship.
One of the most important tools available on the Customer Dealer Portal is the "Contact Us" form. This form allows you to easily submit feedback or questions about your Chevrolet experience. You can also use this form to get in touch with customer service if there is a problem with your vehicle that you need assistance resolving.
You can also use the "My Account" section of the portal to manage your account information, view your order history, and more. The My Account section also includes a link to create an online account if you don't already have one. This will allow you to access your orders, review your warranty information, and more.
If you need help
How to resolve a complaint
If you have a complaint about a product or service you've received from a customer, the first thing to do is contact the company that provided the product or service. You may be able to resolve the complaint through them.
If you're still unable to resolve the complaint, you can contact the Better Business Bureau. The BBB will help you track down the company and resolve your issue.
Conclusion
If you are looking to create a customer or dealer portal, this article will provide you with tips on how to login and get started. By following the steps provided, you should be able to create an online presence for your business that is both user-friendly and professional.