Cox Portal is a great way to manage all your Cox services from one place. If you're new to Cox Portal, or if you just need help logging in, this guide will show you how to do it.
How to login to Cox Portal
If you are not already logged into Cox Portal, log in by following these steps:
1. Navigate to the Cox Portal home page (www.cox.com/portal).
2. Click on the Login link in the upper right corner of the page.
3. Enter your email address and password into the fields provided and click on the Log In button.
4. If you have already registered for an account with Cox Portal, skip to Step 5 below.
5. If you have not registered for an account with Cox Portal, follow the instructions on the next page to register for an account.
6. After you have logged in, you will be presented with the main menu of Cox Portal. From here, select My Account to access your account information or Select Services to begin using Cox Portal's many features.
How to change your password
If you have forgotten your Cox Portal password, follow these simple steps to reset it:
1. Access the "Forgot Password" page by clicking on the "My Account" link on the main menu and then clicking on the "Forgot Password" link at the bottom of the page.
2. Enter your username (the name you registered with Cox) and your email address in the appropriate fields and click on the "Generate New Password" button.
3. You will now be taken to a new page where you can enter your new password twice to confirm that it is correct. Click on the "Create New Password" button when finished.
4. You will now be returned to the "Forgot Password" page where you can click on the "Reset My Password" button to reset your password and regain access to your account.
How to view your account information
The Cox Portal is your one-stop shop for account information and billing. Log in to view your account information, including your account number, account type, service address, and Internet service provider (ISP). If you are a new customer or have any questions about your account, contact Cox Customer Service.
To log in to the Cox Portal:
1. Open the Cox Portal website at www.cox.com/portal/.
2. In the top left corner of the screen, click Sign In.
3. Enter your email address and password in the appropriate fields and click Log In.
4. You will be taken to your My Account page. On this page, you will find important information about your account, such as your account number, type of account, service address, and ISP. You can also view your current bill and history of service activity.
How to reset your password
If you have forgotten your Cox Portal password, or if it has been compromised, you can reset it using the instructions below. Note that this will delete all of your account data, so be sure to back up any important files before proceeding.
First, open the Cox Portal and sign in. Click the “Your Account” link at the top of the page. Next, click the “Reset Password” link in the “My Account” section. Enter your current email address and new password into the appropriate fields and click “Reset Password”. You will now receive an email notification confirming that your password has been reset.
If you still cannot remember your Cox Portal password, please contact customer service at 1-866-281-8300 for assistance.
How to update your contact information
If you have changed your contact information in your Cox Portal account, you need to update your contact information in your account. You can do this by logging in to your account and clicking on the "Update My Info" link on the main menu.
Once you've updated your contact information, you'll need to save the changes so that they're reflected in future visits to your Cox Portal account. You can do this by clicking on the "Save Changes" link on the main menu.
Changes coming to Cox Portal
Starting on Feb. 10, Cox Portal will be updated to better reflect the company’s current branding initiatives. The new design will make it easier for users to find what they need and make the overall experience more user-friendly.
Some of the changes include a new landscape layout with larger images, improved navigation, and revamped content areas. In addition, Cox is introducing a new system for managing your account information that makes it easier to keep track of your interactions with the portal.
To take advantage of these updates, all users will need to login through their Mycox account (available on the Cox website and app) by Feb. 10. If you don’t have an account yet, create one now and start using Cox Portal!
Conclusion
If you are having trouble logging into your Cox Portal, please follow these simple steps:
1. Make sure that your computer is connected to the Internet and that you have the latest version of Adobe Reader installed.
2. Open Adobe Reader and click on the icon in the lower-left corner of the application window.
3. In the Options dialog box, click on Security and then on Login Sites.
4. Locate your Cox Portal login information and enter it into Adobe Reader's login form.
5. Click OK to close the Options dialog box and return to the main document window.