Cortland Medical Associates is excited to introduce their new Patient Portal! This online tool offers patients a variety of opportunities to manage their care, including registering for health and wellness events, filing insurance claims, and more. In this article, we'll show you how to login and start using the Patient Portal.
How to Login to Cortland Medical Associates Patient Portal
If you are a new patient or have never logged in to Cortland Medical Associates' Patient Portal, please follow these instructions:
Step 1: Click the "Log In" link at the top of the page.
Step 2: Enter your Username and Password. The Username is the first part of your email address and the Password is the last four digits of your phone number. If you do not have a username or password, please contact them at 315-627-3600 for assistance.
Step 3: Click "Log In." You will be automatically directed to their secure Patient Portal page.
How to Access Your Health History
If you are a Cortland Medical Associates patient, you can access your health history by logging in to the Patient Portal. To log in, please click the link below:
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https://www.cortlandmedical.com/patient-portal/login
How to Request a Copy of Your Medical Record
If you would like a copy of your medical record, you can request a copy through the Cortland Medical Associates Patient Portal. To request your record, follow these steps:
Login to the Cortland Medical Associates Patient Portal. On the left-hand side of the screen, under "My Profile," click on "Request My Medical Record." On the next page, under "Step 1: Tell us about your health history," provide as much information as possible about your health, including any medications you are taking. Click on "Next." On the next page, under "Step 2: Upload Documents," select which documents you would like to have included in your record. Click on "Upload Documents." On the next page, review and approve your record request. If you have any questions or concerns, please contact their office at 585-273-8555.
How to Contact Cortland Medical Associates
If you need to contact Cortland Medical Associates, you can do so through their patient portal. To login and access the portal, users will need to provide their name and email address.Once logged in, they will be able to view their account information, including recent visits and medications. They can also communicate with their doctor or nurse by filling out a form on the portal and clicking submit. Visitors can also find important clinic dates and information about insurance coverage.
How to Report a Problem
If you have a problem with Cortland Medical Associates' patient portal, there are several ways to report the issue. You can go to the "My Account" section of the website and click on "Report a Problem." From there, you will be able to fill out a detailed explanation of your issue, as well as a screenshot if possible. You can also call Cortland Medical Associates at (607) 792-7500 and ask to speak with a customer service representative. They will be able to assist you with your problem and offer suggestions on how to fix it.