Setting up a Cherwell Service Management Portal is an important step in managing your service operations. In this article, we'll show you how to login and use the portal.
How to login to Cherwell Service Management Portal
Cherwell Service Management Portal is an online service management system that helps organizations to manage their service delivery processes.
To login to the portal, users need to provide their user name and password.
To login to Cherwell Service Management Portal, users need to provide their user name and password. To log in, click on the Login link on the top navigation bar and enter your user name and password. The user name is the name under which you are registered with Cherwell, and the password is the password that you set when you registered with Cherwell. If you have forgotten your user name or password, click on the Forgot Your Password link on the top navigation bar and enter your email address whereupon you will be sent an email containing a new password.
How to manage your services
If you're looking to manage your Cherwell services from a central location, the Cherwell Service Management Portal is perfect for you. Here we'll show you how to login and get started.
How to find and edit your services
To find and edit your services, login to the Cherwell Service Management Portal and click the Services link in the navigation bar. You can then click on the name of a service to view its details. You can also add, delete or modify services by clicking on the Edit button next to the service's name.
How to create and manage queues
Creating queues is easy with the Cherwell Service Management Portal. All you need to do is login, click on Queues, and then select New Queue. To create a new queue, enter the following information:
Queue Name: The name of the queue you're creating
Description: A brief description of the queue
Start Time: The time at which the queue will start functioning
End Time: The time at which the queue will end
Priority: Choose a priority for the queue (high, medium, or low)
Once you've created your queue, you can add tasks to it by clicking on Add Task and entering the following information:
Task Name: The name of the task you're adding
Description: A brief description of the task
Start Time: The time at which the task will start running
End Time: The time at which the task will finish running
How to find and update your customers’ data
If you are a Cherwell Service Management Portal user, you will need to login in order to find and update your customers’ data. The following steps will show you how to login and get started:
1. Log in to the Cherwell Service Management Portal at: https://portal.cherwell.com/. If you have not yet created an account, you will need to do so first.
2. Once you have logged in, click on the “Users” tab on the main toolbar. You will see a list of all of the users who have logged in to the portal.
3. In the “My Data” section, under the name of the user whose data you want to view or update, click on the “Login” link next to their name. This will take you to their login page.
4. Enter your user name and password into the appropriate fields and click on the “Login” button to log in successfully. You will now be able to view or update your customer’s data in the same way as if they were logged in directly as yourself!
How to add a new service
To add a new service to the Cherwell Service Management Portal:
1. Navigate to the Services page of the Portal.
2. Select the Add New Service button situated at the top right corner of the page.
3. Enter the required details of your new service in the fields provided, and click on the Save button.
4. Your new service will now be available for users to access and manage.
Conclusion
In this Cherwell Service Management Portal how to login guide, we will show you step-by-step how to sign in to the portal using your username and password. If you have never used the service before and would like to find out more about it or if you have forgotten your login details, please follow these simple instructions.