If you are a resident of any of the Castle Apartments complexes around the country, then you will need to login in order to access your resident portal. This portal is where you can view your account information, make changes to your profile, and more! Follow these simple steps to get started:
How to login to Castle Apartments Resident Portal
If you are a resident of Castle Apartments and would like to login to their Resident Portal, please follow these instructions.
First, you will need your apartment number. To find this, please click on “My Profile” located on the main menu of the portal, and then select “My Apartment Number.” You will then be able to use this number to login.
Second, you will need your username and password. To find these, please click on “My Profile” located on the main menu of the portal, and then select “My Username and Password.” You will then be able to enter your username and password into the appropriate fields.
Finally, you will need to click on the “Login” button located at the top of the page. Once you have clicked on this button, you will be logged in to the Resident Portal.
How to create a new account
If you are not a current Castle Apartments Resident, you can create an account to gain access to all the features of their website. To create a new account, follow these steps:
1. Log in to your resident portal. If you don't have an account, click the sign in button at the top right corner of the page.
2. Click on the My Account tab.
3. Enter your name and email address in the appropriate fields, and click on the Create Account button.
4. You will receive an email confirmation with your new account information.
How to change your password
To change your password, log in to your account and click on the "My Account" tab. Under "Personal Info", you will see your current password. To change your password, simply click on the "Change Password" link. You will be prompted to enter your current password and a new password. Please make sure that you remember both passwords! If you have forgotten your password, please contact their customer service at 877-811-5111.
How to unsubscribe from emails
To unsubscribe from emails, follow these steps:
1. Click on the "Email Preferences" link at the top of the blog section.
2. On the Email Preferences page, click on the "Unsubscribe" link in the upper right hand corner.
3. Enter your email address in the text field and click on the "Unsubscribe" button.
How to contact customer service
If you have any questions about your account, or need to contact customer service, you can do so through the Resident Portal. The Resident Portal is available 24/7 and allows residents to manage their account, request repairs, and more. To login, follow these steps:
1. Go to the resident portal website at castleapartments.com and sign in.
2. Click on the "My Account" tab at the top of the page.
3. Under "Login Info," enter your email address and password.
4. Click on the "Forgot Your Password?" link if you need help remembering your password.
5. Once you've logged in, you'll see the "My Account" page open in a new window. You can now access all of your account information, including your billing information and reviews.
How to report a problem
If you have a problem with your Castle Apartments apartment, please follow these steps to report it.
1. Log in to the resident portal.
2. Click on "Residents" at the top of the page.
3. Select the "Your Apartment" tab.
4. Click on the "Report a Problem" button.
5. Fill out the form and describe your issue.
Conclusion
If you are a resident of Castle Apartments, and would like to access the resident portal, follow these simple instructions:
1. Click on "Residents" in the top left corner of the home page.
2. On the Residents page, click on "Login."
3. Enter your name and password in the appropriate fields, and click "Log In."
4. You will be taken to the home page for your apartment or unit.