If you are looking for a step-by-step guide on how to login to the Canberra Portal, you have come to the right place! In this article, we will outline the steps you need to take in order to log in, and provide some helpful tips along the way. So read on and get ready to start making the most of your Canberra Portal experience!
How to login to Canberra Portal
If you are having trouble logging in to the Canberra Portal, please follow these steps:
1. Enter your user name and password into the login form on the homepage.
2. If you are not automatically logged in, click the "Log In" button at the top of the page.
3. You will be taken to a page where you can enter your email address and password. Please note: if you have forgotten your password, please enter your email address and we will send you a link to reset it.
How to find your account number
If you have an ACT Government email address, your account number is found on the upper right-hand corner of your login screen. If you don't have an ACT Government email address, or if your email has changed since you registered for the portal, please follow these steps to find your account number:
1. Log in to the portal.
2. On the main menu, click Account and then click Accounts overview.
3. On the left-hand side of the screen, under "Account Type," click My ACT Portal Account.
4. On the right-hand side of the screen, under "Your Account Number," you'll see your account number.
How to change your password
To change your password, log in to your account and click on the "My Account" tab located in the top navigation bar. Under "Personal Information", you will see "Password". Click on this link to enter your current password and choose a new password. Please make sure that you remember your new password as you will need to enter it each time you log in to your account.
How to update your contact information
If you have changed your contact information since you last logged into the portal, you can update your information by clicking on the "My Account" button in the top left corner of the portal, and then clicking on "Contact Info." On the "Contact Info." page, you will need to enter your current email address and password, as well as your new email address and password. Once you have updated your contact information, please remember to save your changes by clicking on the "Save Changes" button.
How to report a problem with Canberra Portal
If you're having trouble logging in to Canberra Portal, or need to report a problem, follow these steps:
1. Click the "Login" button in the top right corner of the homepage.
2. Type your user name and password into the login form and click "Log In." If you're having trouble logging in, please contact them at [email protected].
3. If you're reporting a problem with Canberra Portal, please include as much information as possible, including:
- Your browser and operating system;
- The URL of the page on Canberra Portal where the problem occurred;
- The time of day when the problem occurred;
- Any other details that may help us track down and fix the issue.