Buckeye Provider Portal is a web-based system that allows Ohio health care providers to submit and track information related to Medicaid, Medicare, and other public healthcare programs. For those of you who are new to Buckeye Provider Portal, or for those who want to learn more about how to login and access your account, this guide will walk you through the process.
How to sign in to the Buckeye Provider Portal
If you are a Buckeye Provider and have not already signed in, please follow these simple steps:
1. Go to the Buckeye Provider Portal at providerportal.buckeyepolicy.ohio.gov and click on the "Sign In" button in the top right-hand corner.
2. Enter your username and password, and click on the "Sign In" button in the top right-hand corner.
3. Once you are logged in, you will see the "My Profile" page. On this page, you can view your current account information, as well as manage your user settings and preferences.
4. To access provider services, simply select a service from the drop-down menu on the left-hand side of your profile page, and then click on the "Access My Services" link next to that service's name. You will then be directed to a page containing information about that particular service.
How to create an account
If you are a Buckeye Provider, you can create an account to access your information and resources. To create an account, please follow these steps:
1. Go to the Buckeye Provider Portal home page and click on “Log In” in the upper right corner.
2. Enter your email address and password in the fields provided and click on the “Log In” button.
3. If you have not registered with Buckeye as a provider, you will be prompted to do so now. Click on the “Register” button and enter your contact information. You will then receive a confirmation email from Buckeye with instructions on how to activate your account. Once your account has been activated, you will be able to login at any time by clicking on the “Login” button in the upper right corner of any page on the Buckeye Provider Portal.
How to add a provider
If you're a Buckeye provider and want to add your information to the Provider Portal, follow these steps:
1) Log in to the Provider Portal. If you don't have an account, create one now.
2) Click on "Provider Info" at the top of the page.
3) Click on "Add New Provider."
4) Enter your provider name and contact information. You can also add a logo and website address.
5) Click on "Save."
6) Your provider info will now be available on the Provider Portal.
How to view your account information
If you forgot your login information or if you have changed your login information, you can view your account information by using the Buckeye Provider Portal. To login to the portal, follow these steps:
1. Navigate to https://portal.buccaneerhealth.com/.
2. Click on “Login” in the upper-right corner of the screen.
3. Enter your login name and password, and click “Log In”.
4. On the page that appears, you can view your account information, including your user name, role, member ID number, health plan ID number and date of membership.
How to update your contact information
If you have changed your contact information since you logged in to the Buckeye Provider Portal, you can update your information by clicking on the "My Account" tab in the portal and then selecting the "Contact Info" page. On this page, you can update your name, email address, and telephone number.
How to cancel your account
If you are having issues logging in or if you need to cancel your account, follow these steps:
1. Click the "Buckeye Provider Portal" link on the home page of the website.
2. In the upper-left corner of the screen, click on the "Login" link.
3. Enter your BuckeyeID and password, and click on the "Log In" button.
4. On the main screen, click on the "Cancel My Account" link in the upper-right corner of the screen.
How to report a problem with the Buckeye Provider Portal
If you experience a problem with the Buckeye Provider Portal, here is how to report it.