If you're a tenant living in Basildon, and you've ever had to login to your landlord's tenant portal, then you know that the process can be a bit of a pain. But don't worry - in this article we'll show you how to login to Basildon Tenant Portal with ease.
How to login to the Basildon Tenant Portal
The Basildon Tenant Portal is a centralised website that enables tenants in Basildon to manage their tenancy, enquiries and complaints.
To login to the portal, please follow these steps:
1. Go to www.basildon.gov.uk and sign in with your username and password.
2. If you are not already registered with Basildon, click on the 'register' link on the left-hand side of the screen and create an account. An email will be sent to you to confirm your registration.
3. Click on the 'Basildon Tenant Portal' link on the left-hand side of the screen.
4. Enter your full name (first name + last name), street address and postcode into the relevant fields, then click on the 'submit' button.
5. You will be redirected to a page which contains your username and password details. Please remember to keep this information safe and do not share it with anyone else!
How to use the Basildon Tenant Portal
Basildon Tenant Portal is a new online service that allows landlords and tenants to manage their tenancy directly from a single website. The Basildon Tenant Portal provides users with a user-friendly online platform that allows them to manage their tenancy, including: submitting rent payments, viewing monthly bills and invoices, checking the property's condition, and more.
To use the Basildon Tenant Portal, landlords and tenants must first login. To create an account, landlords can visit the Basildon Tenant Portal website and click on "Create an Account". Tenants can visit the website and click on "Login", then enter their email address and password. After logging in, tenants will be able to access all of their account information, including their rent payment history.
How to find your account number and other important information
If you are a Basildon Tenant and need to login to your account, your account number is: 111111111. To find this number, log in to the portal and click on 'My Account'. You will then be taken to your account overview page. Here, look for the box titled 'Account Number'. If you cannot find this information, or if you have forgotten your account number, please contact their customer service team on 0800 1234 567.
How to manage your account
If you are a Basildon Tenant Portal user and have forgotten your password, or if you would like to change your password, follow these instructions:
1. Click the ‘Log In’ button on the top right hand corner of the Basildon Tenant Portal home page.
2. Enter your username and password in the fields provided and click the ‘Log In’ button.
3. If you have forgotten your username, click the ‘Forgot Username’ link on the left-hand side of the login screen and enter your email address in the ‘Your Email Address’ field. The Basildon Tenant Portal team will send you a new username via email.
4. If you have forgotten your password, click the ‘Forgot Password’ link on the left-hand side of the login screen and enter your email address in the ‘Your Email Address’ field. The Basildon Tenant Portal team will send you a new password via email.
How to contact Basildon Borough Council
Basildon Tenant Portal is a self-service portal that allows tenants in Basildon Borough Council properties to access their tenancy information, pay rent and manage their deposits.
To access Basildon Tenant Portal, visit: https://www.basildontenantportal.org/login/, enter your postcode and click ‘Next’. You will be asked to provide your name, address and contact details (including email address), as well as create a password. Once you have logged in, you will be taken to the main Basildon Tenant Portal page.
If you need to contact Basildon Borough Council about your tenancy, please go to the ‘Contact Basildon Borough Council’ tab and enter your contact details. You will then be able to send an enquiry or make a request.
How to make a complaint about your tenancy
If you are unhappy with your Basildon Tenant Portal tenancy, there are a few steps you can take to make a complaint.
First, you'll need to login to the portal and find your account information. You can find this in the top right-hand corner of the portal's home page.
Once you have found your account information, you'll need to find the 'Complaint Form' link on that page. The form will ask you a few questions about your complaint, and then will guide you through submitting it.
Please note that not all complaints will result in a resolution. However, making a complaint will help us to improve the Basildon Tenant Portal and provide better service to their residents.
Conclusion
If you're a tenant in Basildon and need to login to your Tenant Portal, here are the steps:
1. Click on the link that says "Basildon Tenant Portal Login" in the top left corner of this page.
2. Enter your email address and password into the appropriate fields, and click "Log In."
3. You will be redirected to the portal where you can access all of your account information.