If you are having problems logging in to your Backbase Portal, follow these steps:
How to login to Backbase Portal
If you are new to Backbase, you first need to create an account. Once you have created your account, you can login to the Portal using your username and password.
How to create a new account
If you don’t have an account yet, first create one. To create a new account, enter your email address and password in the respective fields and click the “Create Account” button. You will be redirected to your newly created account page where you can verify your email address and password.
Once you have created an account, you can login to Backbase Portal by entering your email address and password in the respective fields and clicking the “Login” button. If you have forgotten your password, you can reset it by clicking the “Forgot Your Password?” link on the login page.
How to change your password
If you have forgotten your password, click the 'Forgot Your Password?' link on the main login page. You will be asked to enter your email address and create a new password.
How to manage your accounts
If you have more than one account with Backbase, you need to login to each account to access the different features and resources. You can login to your account by following these steps:
1. Log in to your account on the Backbase Portal.
2. Click your name in the top right corner of the page.
3. On the My Account tab, click Login.
4. Enter your email address and password into the fields, and click Login.
5. The next time you visit the Backbase Portal, your login credentials will be automatically saved and you will not need to enter them again.
How to access your data
If you have forgotten your login credentials, or if you need to reset them, follow these steps:
1. In the Backbase Portal, open the "Settings" menu and select "Login".
2. Enter your email address and password in the fields provided and click "Log In".
3. If you are prompted to confirm your password, enter it again and click "Log In".
4. If you are not prompted to confirm your password, then the password has been successfully entered. Click "OK".
How to unsubscribe from their emails
If you no longer want to receive their emails, you can unsubscribe by following the instructions below.
1. Log in to your Backbase Portal account.
2. In the top right corner of the screen, click on the "Settings" link.
3. On the "Settings" page, under "Email Settings", click on the "Unsubscribe from Email" button.
4. Click on the "Submit" button to unsubscribe from their emails.