If you're having trouble logging in to your Arriva Portal account, check out their guide below. In addition, be sure to update your password as soon as possible to ensure that you have the most up-to-date security measures in place.
Log in to Arriva Portal
If you are not already logged in to your Arriva Portal account, please click on the Log In link at the top of the page. Your username is your email address and your password is the same as your login for their website. If you have forgotten your password, please click on the Forgot Password link below and enter your email address in the provided field. A new password will then be emailed to you.
Change your password
If you have forgotten your Arriva Portal login password, please click the link below to change your password.
https://www.arriva.co.uk/support/login/password-change
Change your account type
If you ever need to change your account type, you can do so by logging in and clicking on the "Account" link on the top right corner of the home screen. There, you'll find a list of different account types available to you.
Add a new device
If you are a new user of Arriva Portal, or if you have forgotten your login details, follow these simple steps to add a new device:
1. Click on the 'Settings' button in the top-right corner of the homepage.
2. Under 'Settings', click on 'Users'.
3. In the Users section, click on 'Add new device'.
4. Enter your login details and click on 'Save'.
Manage your account
If you have forgotten your Arriva Portal login details, or need to reset them, follow these simple steps:
1. Navigate to the 'My Account' page.
2. Enter your email address and password into the fields provided and click the 'Login' button.
3. You will be presented with a message confirming your login credentials have been saved. Click the 'Log In' button to continue.
Log out of Arriva Portal
If you are using the Arriva Portal to manage your appointments, then you will need to log out in order to use other parts of the portal.:
1. Click on the "Logout" button in the top right corner of the main screen.
2. Enter your user name and password and click on the "Logout" button.