Welcome to the American University Parent Portal! This site provides parents with easy access to their student's records, schedules, and other important information. To login, please enter your AU ID and password in the boxes below. If you have forgotten your password, please click the "Forgot Your Password" link on the login page and we will email you a new password. Thank you for using their parent portal!
How to register for an American University Parent Portal account
Getting started is easy. Here's how to register for an American University Parent Portal account:
1. Go to http://parentportal.american.edu/.
2. Click on the "Create an Account" button in the upper right corner of the homepage.
3. Follow the instructions on the page to create your account.
4. Once you have created your account, you will be able to log in and access all of the resources that are available through the Parent Portal.
How to login to your American University Parent Portal account
To login to your American University Parent Portal account, please follow these steps:
1. Click the "Login" link on the main navigation bar of the Parent Portal.
2. Enter your email address and password in the corresponding fields and click "Login".
3. You will be redirected to the Parent Portal home page.
4. Congratulations! You have successfully logged into your Parent Portal account.
How to change your password
If you have forgotten your password, please follow these instructions to change it.
1. Click the login link at the top of the homepage.
2. Enter your email address and password in the appropriate fields and click the "Login" button.
3. If you have not created a password, the system will prompt you to do so now.
4. If you have forgotten your username, please enter your first name in the "Username" field and click the "Login" button.
5. You will now be directed to your personal account page where you can update your contact information or change your password.
How to report a problem with your American University Parent Portal account
If you have a problem logging in to your American University Parent Portal account, follow these steps:
1. Email [email protected] with your full login information and the problem you are experiencing. Include a screenshot if possible.
2. American University will work to resolve the issue as soon as possible.