If you are a resident of Alta Midtown and have questions or problems logging in to your Portal account, be sure to check out their guide below. Our step-by-step instructions will help you get set up and start using your Portal account!
How to Register for the Alta Midtown Resident Portal
If you are a resident of Alta Midtown, you can use the Resident Portal to manage your account, check your account status, request maintenance services, and more. To register for the Resident Portal, follow these steps:
1. Go to the Resident Portal website at www.alta-midtown.com and click on the “Register for Portal” link in the top left corner of the page.
2. Enter your email address and password in the appropriate fields and click “Submit”.
3. You will be redirected to a confirmation page where you can review your registration information and confirm that you want to join the Resident Portal.
4. Once you have confirmed your registration, you will be able to access all of the features of the Resident Portal.
How to Log In to the Alta Midtown Resident Portal
If you are a resident of Alta Midtown and have an account with the resident portal, you can login to the portal to manage your account, view your account balance, and make requests for services. To login to the resident portal, follow these steps:
1. Go to https://www.altamidtown.org/resident-portal/.
2. Click the “Login” link in the upper right corner of the page.
3. Enter your username and password (the same ones you use to sign in to your Alta Midtown account). If you have forgotten your password, click “Forgot Your Password?” on the left side of the screen and follow the instructions.
4. After you have logged in, you will see a list of actions available to you on the left side of the screen. The actions include: reviewing your account information; viewing your balance; making service requests; and changing your account settings.
How to Change Your Password for the Alta Midtown Resident Portal
If you have forgotten your Alta Midtown Resident Portal password, here is how to change it:
1. Log in to the Alta Midtown Resident Portal homepage by entering your username and password into the respective fields in the top right corner of the screen.
2. Click on the “Forgot Password?” link in the top left corner of the page.
3. Enter your email address into the “Email Address” field and click on the “Create Password” button.
4. Enter your new password into the “New Password” field and click on the “Submit” button.
5. You will receive an email notification confirming that you have successfully changed your password.
How to Report a Bug or Issue with the Alta Midtown Resident Portal
If you're experiencing an issue with the Alta Midtown Resident Portal, their team is here to help. Follow these steps to report a bug or issue:
Step 1: Log in to the Resident Portal using your login credentials.
Step 2: Click on the "Report an Issue" link located in the upper-right corner of the page.
Step 3: Fill out the required information and click "Submit Report."
If you experience technical difficulties logging in or reporting an issue, please email [email protected] for assistance.