We hope this article provides clear instructions on how to login to your Access Provider Portal account. If you have any questions or encounter any problems while trying to login, please feel free to contact their team at [email protected].
How to login to the Access Provider Portal
If you are a current or former Access Provider and need to login to the Access Provider Portal, follow these steps:
1. Go to https://portal.accessprovider.com/login/.
2. Enter your credentials (username and password).
3. Click the Log In button.
4. If you are prompted to create a new account, click the Create New Account link and follow the instructions.
5. You are now logged in to the Access Provider Portal!
How to find your account number
The first step to logging in to your access provider portal is finding your account number.
To locate your account number, please follow these steps:
1. Open the access provider portal.
2. Click on the “Account” tab.
3. On the “Account” page, you will see your name and email address in the top left corner.
4. Near the bottom of this page, you will see your account number in bold text.
How to change your password
If you have forgotten your password, follow these steps to change it:
1. Log in to the Access Provider Portal.
2. Click on "My Account" in the top right corner of the portal.
3. In the "My Account" section, click on "Password Change."
4. Enter your current password in the "New Password" field and confirm it by clicking on the "Change Password" button.
5. Enter your new password in the "New Password" field and confirm it by clicking on the "Change Password" button.
6. Click on the "Log Out" button at the bottom of the page to log out of the Access Provider Portal and return to your web browser.
How to contact customer service
If you need to contact customer service for any inquiries or problems with your Access Provider Portal account, the following is a list of ways to do so.
- Visit the Access Provider Portal's help section and search for "contact customer service"
- Send an email to [email protected]
- Use the online form on the Access Provider Portal's home page
- Call the Access Provider Portal's toll-free customer service number at (855)898-7187
How to dispute a charge
If you believe that you have been charged for an incorrect or unauthorized service, you may be able to dispute the charge with your access provider. To dispute a charge, you must contact your access provider and provide information about the charge, including the date and time of the alleged incident. Your access provider may require additional documentation, such as screenshots or video recordings of the incident. If you are unable to resolve the dispute with your access provider, you may file a complaint with the Better Business Bureau or your state attorney general.
How to view your account history
If you have an account with an access provider, you can view the account history by logging in to your account and clicking on the "History" tab. This will show all the activity that has taken place on your account, including any tickets created and resolved.
How to file a claim
If you have any questions about your access provider account or how to file a claim, please login to the access provider portal and look for your specific company or contact information.