If you're having trouble logging in to your portal, there are a few things you can try to get started. The most common issue seems to be a forgotten password. If that doesn't work, make sure you're using the correct portal login credentials. If that still doesn't solve the problem, please reach out to us for help.
How to login to your Portal account
To login to your Portal account, click the "Login" button in the upper-left corner of the page. You will be prompted for your username and password. Once you have entered these details, you will be able to access all of your Portal content.
How to change your password
To protect your account and personal information, it is important to change your password every time you sign in to your Portal. To change your password, follow these steps:
1. Log in to your Portal account.
2. Click on the "My Account" tab on the top bar.
3. On the My Account page, click on the "Password" link next to "Sign In."
4. Enter your current password in the "Password" field and click on the "Change Password" button.
5. Enter a new password in the "New Password" field and click on the "Confirm New Password" button.
6. You will now be prompted to save your new password in order to confirm that it has been changed. Click on the "Save Password" button to save it.
How to cancel your subscription
If you need to cancel your subscription, please follow these steps:
1. From the main menu, select "My Account."
2. On the My Account page, click on the "Subscriptions" tab.
3. On the Subscriptions page, click on the "Cancel My Subscription" button.
How to refund your purchase
If you are not satisfied with your Portal purchase, there are several ways to refund your purchase. You can either return the product to the store where you made your purchase, or you can return the product to their online store.
If you purchased your Portal product from their online store, you can refund your purchase within 30 days of making your purchase. To do this, click on the "Refund" link in the customer information section of their online store. Once you have completed the process, the refund will be sent to your PayPal account.