Accessing your Optiv Support Portal can be a bit of a challenge, but don’t worry - we’re here to help. In this article, we’ll show you how to login to your Support Portal and get started troubleshooting issues.
What is Optiv Support Portal?
Optiv Support Portal is a customer portal that helps you manage your support cases, access your account data, and get support from their team.
How to login to the Optiv Support Portal?
To login to the Optiv Support Portal, follow these steps:
1. Go to www.optiv.com/support and sign in using your Optiv account credentials.
2. On the left-hand side of the page, under "My Account," click "Login." You will be taken to the login screen.
3. Enter your email address and password, and click "Log in." You are now logged in to the Optiv Support Portal!
How to login to Optiv Support Portal?
If you have forgotten your Optiv Support Portal login credentials, or need to reset them, follow these steps:
1. Log into your account at www.optiv.com/supportportal.
2. In the left navigation panel, click "Login."
3. Enter your email address and password, and click "Log In."
4. If you are using a corporate account, in the "Your Account" section, under "Email Address," enter your corporate email address and password.
5. If you are not using a corporate account, in the "Your Account" section, under "Email Address," enter your personal email address and password.
6. Click "Save Changes."
How to use Optiv Support Portal?
If you are an Optiv customer and have not yet registered for the portal, you can do so by clicking on this link:
https://support.optiv.com/login-register
When you first arrive on the portal, you will be asked to enter your email address and password. You will then be taken to a screen where you can select your account type. If you are a current Optiv customer, your account type will already be set to "Optiv Support Portal". If you are not currently a customer, you will need to select "New Customer" from the drop down menu and enter your contact information. Once this information is entered, click on the "Register" button at the bottom of the page.
Once you have registered for the portal, you will be able to access all of the resources that it has to offer by clicking on the "Home" tab at the top of the page. On this tab, you will find links to all of the sections of the portal:
-Support: This section contains information about how to use support resources such as chat, forums and knowledge base articles.
-Document Library: This section contains helpful documents such as installation guides and
Conclusion
If you are experiencing any issues logging into the Optiv Support Portal, please feel free to reach out to their customer service team for assistance. Our phone lines are open from 7am to 11pm EST, Monday through Friday, and we can be reached at 1-855-416-4287. We would love to help resolve any issues you may have with your account. Thank you for using the Optiv Support Portal!