Lancaster General Health is excited to announce the launch of their new patient portal! This innovative online system provides patients with an easy way to access their medical records, schedule appointments, and more. To start using the portal, first login here. After logging in, you'll be able to access your account information, as well as join or create groups. If you have any questions about the portal or how to use it, please don't hesitate to contact them at [email protected]. We look forward to helping you take advantage of their new system!
How to sign up for the Patient Portal
If you are a Lancaster General Health patient, or a family member of one, you can use the Patient Portal to access your health records, find out about upcoming health events and more.
To sign up for the Patient Portal, follow these steps:
1. Go to lancastergeneralhealth.org/patient-portal and click on the “Create Account” button. Enter your name and email address, and then click on the “Create Account” button.
2. You will be directed to a confirmation page. Click on the “Confirm Your Account” button to complete the process.
3. You will now be able to access your Patient Portal account! Click on the “Login” button at the top of the page to log in. If you have forgotten your password, please click on the “Forgot Your Password?” link at the top of the page and enter your email address into the form that appears. A new password will be sent to this email address. Once you have received this new password, click on the “Login” button at the top of the page to log in.
How to use the Patient Portal
The Patient Portal is a new online resource that allows patients to access their medical records, schedule appointments and communicate with their healthcare providers. To log in, visit lancastergeneralhealth.org and click on the "Patient Portal" link in the navigation bar. Enter your patient number, date of birth and last four digits of your social security number to start accessing your account. You can also use the Patient Portal to update your contact information, find out about upcoming health events and sign up for health newsletters.
How to find your health records
If you are a Lancaster General Health patient, the easiest way to access your health records is through the Patient Portal. To login, please follow these steps:
1. Go to the Patient Portal website at www.lancastergeneralhealth.com and click on the "Login" button in the top right corner of the screen.
2. Enter your patient number or last name and click on the "Log In" button.
3. On the next page, you will be asked to choose a password. Make sure that this password is easy to remember and keep secret, as it will be used to access your health records.
4. Once you have logged in, you will be taken to your personal account overview page where you can view your recent health history and current medications. You can also print out a copy of this history if needed.
How to make a complaint
The Patient Portal is a valuable tool for patients and their families to access health information and make complaints.
To login, first go to https://patientportal.lgh.org/login and enter your name, email address, and password.
If you have not already registered for the Patient Portal, you will be prompted to do so during the login process. Once you have logged in, the Patient Portal will display a list of available services.
To make a complaint, select the “Complaints” tab and choose the type of complaint you would like to submit. You can choose to make a general complaint or a specific complaint about a service or provider.
After selecting the type of complaint, you will be asked to provide additional information about your complaint. This information includes the nature of the problem, when it occurred, who was involved, and what action you want taken. You also have the option to send an email directly to the provider or contact them by phone.
If you are having difficulty logging in or making a complaint, please contact them at (717) 293-8000 ext 4107 or email [email protected] for assistance.
How to access information about appointments and services
Your Lancaster General Health Patient Portal login information is located on the top right hand corner of your homepage. Underneath the "Log In" button, you will see your Username and Password. Your Username is your first name followed by last initial, for example "John". Your Password is your last name with a capital letter, for example "JOHNSTONE". Below these are the letters "LGH" which stand for Lancaster General Health. If you have forgotten your Username or Password, please contact their office at 717-742-6000.
Once you have logged in to your Patient Portal, you will be able to access all of the information and services that are available through their facility. You can also use their Patient Portal to book appointments and make requests for services. We want to make sure that you have everything that you need to take care of your health and their Patient Portal is designed to help you do just that.
How to keep your Patient Portal account secure
Keeping your Patient Portal account secure is essential to protecting your personal health information. Here are some tips to help you keep your account secure:
- Always use a strong password.
- Do not share your password with anyone.
- Always log out of your Patient Portal when you finish using it.
- Protect your computer from viruses and spyware with anti-virus software and firewall protection.
Conclusion
If you are a Lancaster General Health patient and need to login to your account, the process is relatively straightforward. After providing your name and date of birth, you will be asked to enter your password. If this is your first time logging in, you will also be required to create a new password. Once you have logged in, you will be able to access all of the resources available through your account, including MyChart and MyDentalHealth.