Avaya Experience Portal is a great tool for managing customer interactions, but if you need to login to use it, you might be wondering how to do it. In this article, we'll walk you through the steps needed to login to Avaya Experience Portal and start using it.
What is Avaya Experience Portal?
Avaya Experience Portal is a customer interface that helps users manage their communications and collaborate with colleagues. It provides an intuitive way to access and manage communication tools, including email, chat, video conferencing, and meeting requests.
How to Login to Avaya Experience Portal?
To login to Avaya Experience Portal, follow these steps:
1. Go to the URL for your experience portal instance. You can find this by opening your browser and typing in "https://yourdomain/", where "yourdomain" is the name of your organization's domain. For example, if your organization's domain is avaya.com, the URL for your experience portal instance would be https://avaya.com/en/us/pf/experience-portal/.
2. Enter your username and password in the login form fields provided. If you have not created a username and password for your experience portal instance, you will be prompted to do so.
3. Click the Log In button to log in to your experience portal instance.
How to Login to Avaya Experience Portal
If you are having trouble logging in to your Avaya Experience Portal account, there are a few steps you can take to resolve the issue. First, make sure that you have the latest version of the portal software installed on your computer. If you are using Windows, you can download and install the latest portal release from the Avaya website. If you are using a Mac or other operating system, you can find the latest portal release at the Avaya website. Next, make sure that your username and password are correct. If you have forgotten your username or password, you can reset them by clicking on the "Forgotten Username" or "Forgotten Password" link on the login page. Finally, if you still cannot log in to your account, please email [email protected] for assistance.
How to Create Accounts and Log In
If you're not familiar with Avaya's Experience Portal, it's a social networking platform that lets you connect with colleagues, friends, and customers. Before you can start using the portal, you'll need to create an account. Logging in is simple—just enter your username and password. If you've previously logged in to the portal, your username and password are already stored in the system.
How to Delete Accounts and Log Out
If you need to delete an account or log out of the Avaya Experience Portal, follow these steps:
1. In the upper-left corner of the home screen, click on the three lines in the blue area.
2. On the right side of the screen, click on "My Profile."
3. Click on "Account Information" in the middle column and then click on "Delete Account."
4. Click on "Yes" to confirm your decision and then click on "OK." If you have multiple accounts with Avaya, you will be prompted to select which account to delete.
5. After you have deleted your account, log out of your account by clicking on "Log Out" in the upper-right corner of the home screen and then clicking on "Log Out."
How to Change Your Password
If you have forgotten your Avaya Experience Portal password, or if you would like to change it, follow these steps:
1. Log in to the web interface at www.avayaexperienceportal.com.
2. Click on the My Account link located in the top left corner of the web interface.
3. On the My Account page, click on the Change Password link located in the top right corner of the page.
4. Enter your current password in the New Password text box and enter a new password in the New Password Confirm text box.
5. Click on the Update Password button to save your changes and return to the Login page.
How to Reset Your Password
If you forgot your password, you can reset it by following these instructions:
Conclusion
If you are having trouble logging into the Avaya Experience Portal, please follow these instructions:
1. If you're using a computer, log in to your account at www.avaya.com/en/us/clientarea/portal/.
2. If you're using a mobile device, open the Avaya Experience Portal and tap My Accounts near the top of the screen. Then tap Login next to your name in the upper-right corner of thescreen.
3. Enter your credentials (username and password) and then tap Log In.
4. Tap Change Password if you want to change your password now or sign out if you want to sign out of all your devices at once.
If that doesn't work, try one of these other methods:
1. Resetting your password: If you've forgotten your username or password, reset it by clicking Reset Password on either My Account page or when logged in to the portal with either a computer or mobile device .
2. Accessing help resources: If everything else has failed, consider accessing their online help resources by clicking Get Help from the menu bar above any page on the portal .